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Eurostar
eurostar - Procon Solution

Eurostar is a high-speed rail operator connecting major European cities through its international rail network. The company operates cross-border services linking the United Kingdom with France, Belgium, and the Netherlands via the Channel Tunnel. Eurostar provides fast, city-center to city-center travel for both leisure and business passengers. Its services connect key hubs such as London, Paris, Brussels, and Amsterdam with high-frequency departures. The company focuses on delivering a premium rail travel experience with multiple travel classes and onboard services. Eurostar plays a central role in promoting rail as a sustainable alternative to short-haul air travel. Its operations are built around safety, punctuality, and customer experience. Eurostar integrates with global distribution systems, travel agencies, and corporate travel programs. The company carries millions of passengers annually across its international routes. Eurostar positions itself as a leading provider of sustainable, high-speed international rail travel in Europe.

Official website: www.eurostar.com

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What do our customers say...

“The constant evolution of the travel industry demands efficient tools that can handle tasks ranging from importing booking data from global distribution systems and other supplier reservation systems for booking confirmations, invoices, and reporting. Using Procon´s mid and back-office system throughout our offices has simplified our team’s collaboration across borders and enhanced our efficiency. ProTas is a game-changing solution for the travel industry.”
Kaj JensenHead of IT at JTB Europe Outbound
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“We all know the Mid-Backoffice system is the heart of any TMC tech stack, having a Supplier such as Procon allows our Partners access to not only a great product but a fantastic support team to go with it. Their eagerness to work with other Focus suppliers ensures we can offer our partners a seamless experience. The rise in popularity of the Pro-Tas solution is not only testament to the solutions offered, but to the Procon team as a whole.”
Dani IvesCommercial Manager at Focus Travel Partnership
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“The transition to move into the Cloud with ProTAS was a logical step for us, and Kenneth and Jacob from Procon were great at keeping us informed and up to date during each step of the migration process, resulting in a very seamless move into ProTAS Cloud. Since the move, we’ve been able to work more productively and faster – the system is flexible and fast, and I am very satisfied with my overall experience.”
Gabriella BorfigaMid-Office Support Team Manager at Flightcentre Business Travel UK
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“When we started Sensen Travel, it was crucial to us that we had a solid system to handle our invoice workflow. Protas it a good and reliable system, and it fits perfectly with our needs and the customer service is excellent. I would recommend Protas to other travel agencies.”
Bergur ThomsenOwner Sensen Travel
Begur Thomsen
My knowledge of Procon and their mid- and back-office solution ProTAS, goes back to when I was a franchise member at VIA Travel Sweden. When we joined Arrive Agencies, I was confident that Procon remained the right mid- and back-office partner for Resehuset, and with their strong product offerings, we entered into a direct agreement with Procon. Our goal was clear: to continue streamlining and simplifying our internal system processes, and I am very pleased to see that ProTAS is helping us achieve these goals.

The Procon team made the entire process smooth and easy, and we have strengthened our partnership with Procon, which will ensure future needs for our business.
Stefan FalkResehuset Affärsresor
Stefan falk from Resehuset
We did a competitive tender to identify a new Mid/Back Office system that could cope with our every expanding business. As a Focus member ProTAS were brought to our attention due to the many client they have within the UK TMC space. The main reasons for change was to ensure automation was improved and to ensure that all bookings made, regardless of POS could be seamlessly fed into the back office system, regardless of booking type. This had been an issue for us for several years which was affecting the efficiency of our agents and holding the business back in terms of Automation and future processes.

It was also vital we had a cloud-based solution to ensure the changing landscape of the business. Since the implementation of ProTAS we have improved the touch points of the invoice parts of our agents job giving them more time to focus on the bookings for clients.

ProTAS has been a breath of fresh air and one I would recommend to any TMC looking to improve their mid/back office processes.
Gary Davies Head of Technology and Implementation ArrangeMY
Gary ArrangeMY